team

jerome
Jérôme President
franck
Franck Sales Director – head of the Customer Relations Team
herve
Hervé Technical Director
benoit
Benoit Account Manager
francoise
Françoise Client Project Engineer
camille
Camille Client Project Manager
jannick
Jannick Head of Installations and
After-Sales Service
damien
Damien Software Development Engineer
viktor
Viktor Software Development Engineer
henri
Henri Software Developer
priscilla
Priscilla Receptionist

Equipe relation clientCustomer relations team

It is responsible for the sales approach, analysis of client needs and deployment of client projects, as well as After Sales Service. The sales process is performed by Project Officers in conjunction with the Project Manager, who is in contact with the client from a very early stage. Once a relationship is established the Project Manager performs a needs analysis and plans for the preparation and deployment of the client's project. With knowledge of their requirements, operational method, and organization, the Project Manager is the first port of call for clients. The client Project Manager guarantees the quality of service and calls After Sales Service staff into action when required.

Equipe techniqueTechnical Team

In continuous contact with the Customer Relations Team, the Technical Team gathers identified needs. It is responsible for the development and maintenance of the software range and leads hardware R&D projects. Elsewhere, it carries out the development of internal monitoring tools and coordinates developments for tailor-made client projects. In the case of specific projects in particular, the Technical Team will often meet with clients in order to gain a closer look at their needs.